Increase Operational Efficiencies with Access to Our Client Billing Portal
The WestPac Labs Client Billing Portal is a secure, web-based portal that provides an interactive and easy way to handle routine tasks without the hassles of paper or phone. With our client portal, you can save time by accessing or providing information easily, on-demand, 24/7 via any web browser.
Invoices
- Access current and past due invoices in electronic format (PDF and Excel)
- Go paperless; electronic archive always available
- Review aging balances to ensure payments have been posted
- Conveniently pay invoices online.
Billing Errors
- Eliminate the back and forth of faxes and phone calls for updating billing information
- Receive email notifications on outstanding errors
- Efficiently provide updated information online
- Receive automatic verification once errors have been resolved
Online Price Inquiry
- Quickly look up payor and client billing pricing for specific tests
- Eliminate time-consuming phone calls to obtain CPT code prices
- Access pricing information 24/7
Document Sharing
- Efficiently provide supporting documents for appeals via paperless process
- Ensure more complete records by linking appeals documentation within the portal
Four Simple Steps to Activate Your Billing Portal Account
Access Form
Complete the Portal Access Form and indicate your portal administrator
Account Set Up
Our team will create your account and send login credentials
Claim Account
Sign in to your account using the unique URL provided
Additional Users
Additional users may be added using the "Administration" tab within the portal
Prior Authorization
Learn more about the prior authorization process and access resources